Through the community’s mission, vision, and values, Hillcrest is the hallmark for senior living in the Inland Empire, offering residents the ability to make the most of the present while experiencing control over future health care services and needs.
Mission: To serve and enrich the lives of older persons through quality services and facilities, accomplished by:
Recognizing the highest standards in senior services and continually integrating them into the community setting;
Delivering resident-oriented, high quality care and services with excellent outcomes in a cost-effective manner;
Fostering a collaborative environment of care among older persons, their families, associates and community business partners;
Employing competent, dedicated associates and providing state-of-the-art equipment and facilities; and,
Serving as a community resource for senior services.
Vision: To be the recognized provider of choice for quality senior services in the Pomona and San Gabriel Valleys, accomplished by:
Striving to improve the life and health of older persons;
Delivering services and programs in a customer-focused manner which is both economically efficient and operationally effective;
Integrating services across all levels of care and delivery sites with physicians, businesses, government, community agencies, and other organizations;
Assuring that our facilities and equipment will support the attainment of quality outcomes; and,
Developing associate programs to be the employer of choice in senior services.
Values: The core values of Hillcrest establish the standards and set the tone that support the human relationships of this community and guide us to fulfill the mission, through: